Instant consumer electronics insurance quotation and contracting
On our journey to realize our regional business goals we looked for a long term partner to bring both IT expertise and insurance sector knowledge on board. In Atoll we have found the right mix.
BNP Paribas Cardif offers warranty extensions, damage and theft insurance coverage for consumer electronics via retail partners. Consumers are offered these products at the time of their purchase, which they may obtain immediately. BNP Paribas Cardif had this system developed and operated by a third-party supplier. In order to gain greater control, reduce time to market and deliver the same solution to new retailers in the entire region, the company opted for a single in-house online insurance system. Beyond regional support and ease-of-use, the new application must quickly adapt to country level policies and retailer processes.
Not the first time we have been asked to develop for a regional company, and we love these assignments. Our analysts kicked off the project by understanding and reengineering the insurance quotation, purchase and back office processes. The previously used tool was analyzed too. We designed the J2EE application in a way that it can be easily tailored to country and customer level differences while establishing a hierarchical site and partner structure. Although it has a common user interface, retail partners can have their own branded sites. There is a central management module and assigned BNP Paribas Cardif site managers can handle parameters, products, pricing, margins, vouchers and many more.
Central yet personalized
Instant product insurance quote
Sales assistants of retail partners can get a product insurance quote instantly. Upon acceptance a contract is created.
Personalized to each partner
Each of BNP Paribas Cardif’s retail business partners can have the quotation system personalized and branded.
Central management system
BNP Paribas Cardif has a central management user interface to manage pricing, commissions, branding and other parameters. Adding a new retail partner is easy.